Shipping Information

  • Are Delivery Dates Guaranteed?

    Hi. Since the Covid-19 pandemic happened several years ago,  USPS, FedEx and UPS no longer guarantee their delivery dates for ground and 2nd Day Air shipments. That is why we only provide an estimated delivery date on our product pages, cart page and checkout page.  There is no refund of the ship...

  • Do you offer free shipping?

    We offer free FedEx Ground shipping within the contiguous U.S. states on orders with a product total of $60.00 or more. To use this discount, enter this coupon code at checkout: FREE

  • How can I track my order shipment

    Once your order ships, the tracking number will be sent to the email address you provided when you placed your order. You can also retrieve your tracking number by logging into your account on our website and clicking on the order number for the order you wish to track. You can use that tracking ...

  • How much does shipping cost?

    All shipments are sent via FedEx Ground or FedEx 2nd Day Air. We cannot ship products from PartyDecorations.com via any other method. We only ship orders to the 48 contiguous U.S. states at this time. FedEx 2nd Day Air costs $18.50 for any size order. Ground Shipping Costs: Flat rate for Ground...

  • Shipping Overseas, Canada, Mexico, Etc

    Sorry, but we do not ship outside the contiguous 48 U.S. states at this time. You would need to use a freight forwarder. Here are some ideas on who to hire, depending on where it's shipping: West Coast Freight Forwarders East Coast Freight Forwarders Canada bound Mexico/Central America/South ...

  • What shipping methods are available?

    At this time, we offer regular FedEx Ground and FedEx 2nd Day Air as our shipping methods. Your order will normally ship the same business day if the order is placed with us before our cutoff time of Noon Eastern (11am Central, 9am Pacific). If placed after the cutoff time, the order will ship t...

  • When will I receive my order?

    The time it takes to receive your order depends on where it is shipping to and the shipping method you choose. All orders ship from a warehouse in Illinois. Orders normally ship the same business day if the order is placed by noon Eastern (11am Central / 9am Pacific). See the map below that inclu...

  • When will my order ship?

    We ship orders on business days (Monday-Friday). We do not ship orders on weekends or major holidays. Orders typically ship the same business day if the order is placed before our cutoff time of Noon Eastern (11am Central, 9am Pacific). If placed after cutoff time, they will ship the next busines...